Your Own Dashboard

Log in anytime. See your scores, department breakdowns, revenue impact estimates, and trend data. No PDFs buried in email — live data you can act on.

The BlindSpot Algorithm

Every touchpoint scored, weighted, and indexed. Not a subjective opinion — a repeatable evaluation framework that produces comparable results across properties and quarters.

Revenue Impact Numbers

We don't just say "you should upsell more." We calculate how much you're losing. If your front desk converts upgrades at 2% instead of 8%, we show you the dollar gap.

Real People, Real Visits

No simulations. No desk research. A trained evaluator visits your business as a real customer — stays the night, dines at your restaurant, shops your store — and documents everything.

The Full Report

25–40 pages. Photo evidence, timestamped observations, department-by-department scoring, and specific training recommendations. Not fluff — operational intelligence.

Quarter-Over-Quarter Tracking

One audit is a snapshot. Quarterly monitoring shows trajectory. Did the front desk training actually improve check-in scores? The data answers it.

Your private dashboard. Live data.

Scores, department breakdowns, revenue impact estimates, and trend data — updated after every evaluation.

BlindSpot Reviews hotel client dashboard showing overall score, department breakdown, score trend, and revenue opportunities
BlindSpot Reviews restaurant client dashboard showing food quality, service timing, and beverage department scores
BlindSpot Reviews retail client dashboard showing store approach, staff interaction, and checkout department scores

Dashboard + report.
Data you can act on.

Every audit produces a 25–40 page performance report AND populates your private dashboard with scored, trackable data.

Executive Summary

3–5 pg

Overall score, critical findings, and top revenue opportunities at a glance.

Department Breakdown

8–12 pg

Category-by-category scoring with item-level detail and trend indicators.

Revenue Analysis

4–6 pg

Quantified projections based on observed missed opportunities.

Photo Evidence

4–8 pg

Timestamped documentation of maintenance, cleanliness, and signage findings.

Training Plan

3–5 pg

Staff scripts, protocols, and process improvements tailored to your business.

Request Sample Report
BlindSpot Reviews performance report showing executive summary, department scores, and revenue analysis